Are you fed up with calls claiming to be from the telecom regulatory authority, customs officials, or courier services like FedEx—threatening punitive action for suspicious packages supposedly sent in your name? Often originating from international numbers and displaying misleading caller IDs, these calls prey on consumers who may not be tech-savvy or who think they are simply fulfilling their civic duties. In reality, they are scams designed to extract sensitive information, leading to financial losses and fraud.
Despite multiple measures implemented by the Department of Telecommunications (DoT) and the Telecom Regulatory Authority of India (TRAI), these fraudulent activities continue unabated. Why have local regulations failed to rein in these relentless scammers? In this article, we will delve into the underlying reasons these deceptive calls persist, examine why the government struggles to curb them, and explore more effective strategies for India to manage spam activities—given the inherent limitations of the current system.